No call without a destination
Automatic answering, queues and schedules organize every call. During business hours it goes to the right team; outside them, it follows the path you define.
Early access
Cloud telephony for the customer service of your company or condominium.
Extensions, automatic answering, queues, schedules and team chat in a single panel. Created by Lions, which has looked after the technology and security of condominiums and businesses for more than 10 years.
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- Developed by Lions Soluções
- Support on 0800 322 3758
- Panel and Webphone in Portuguese
Who is behind it
A company that operates technology every day.
Lions VoIP is a product of Lions Soluções, based in Uberaba, Brazil, which designs, installs and maintains electronic security, access control, networks and telephony.
- 10+years delivering solutions
- 375+condominiums using Sentinel
- 1.8M+accesses per day
- 45K+packages per day
Data updated in October 2026
Why Lions VoIP
Fewer missed calls, more control of the operation.
Phone in the browser
The Webphone lives inside the panel and works with no software to install. The agent calls, answers and follows the team on the same screen.
Control and security
Each company sees only its own data. Access profiles, an action log and protected credentials keep the operation under control.
Resources
Everything customer service needs, in one place.
Extensions and Webphone
Create extensions per user and answer straight from the browser, with no software to install. Call, answer, put on hold and mute.
Inbound numbers and routes
Receive calls on your company numbers and define where each one goes.
Automatic answering (IVR)
Voice menu with greeting, keys and destinations, so the call reaches the right department without an operator.
Queues and groups
Distribute calls across the team with a service strategy and hold music.
Schedules and holidays
Weekly hours, holidays and exceptions, with a dedicated destination outside business hours.
Call recording
Recording of answered calls, with playback protected by permission.
Team chat
Real-time conversation between agents, with presence and notifications.
Service tickets
Log tickets, notes and tasks linked to the service, with history.
Notifications with the panel closed
Browser notifications for waiting calls and messages, only during service hours.
The panel
A clear panel, built for the operation.
Follow extensions, calls and the health of the platform in real time, with the Webphone always at hand.
- Operational viewCalls, online extensions and missed calls in one place.
- Real-time flowOpen service requests show up instantly, with quick access.
- Integrated WebphoneKeypad, contacts and history next to the panel.
How it works
From the first ring to the answer.
You define each step in the panel and publish. Before applying, the system shows a review and keeps the previous versions.
- Inbound numberThe call reaches the company number.
- ScheduleThe system checks business hours, holidays and exceptions.
- Automatic answeringThe caller hears the greeting and picks an option.
- Queue or groupThe call goes to whoever is available.
- ExtensionThe agent answers from the browser or from a phone.
Who it is for
Built for the routine of those who answer calls.
Businesses
Cloud PBX
For service, sales and support teams: extensions, queues per department, automatic answering and business hours, all in one panel.
Condominiums
Extensions for the gatehouse and administration
Extensions for the gatehouse, the administration and building maintenance, with service at the right hours and calls straight from the browser. It pairs well with Sentinel and with Lions access control.
Security and transparency
Trust comes from knowing what happens in your operation.
Data separated by company
Each company sees only its own information, from registration to calls.
Profiles and permissions
Access to each feature depends on the user profile, set by the administration.
Action log
Important changes are logged, so you know what changed and when.
Publishing with review
Before applying a configuration, the panel shows a review, keeps the versions and lets you go back to the previous one.
Learn how we handle personal data in our Privacy Policy.
Early access
Join now, with the Lions team by your side.
We are releasing Lions VoIP to the first customers with close support. Those who join now get direct service during setup and help shape the product.
- Guided setupThe Lions technical team helps set up numbers, flows and extensions.
- Direct channel with the teamQuestions and adjustments handled by the people who build and maintain the product.
- Evolution shaped by your feedbackSuggestions from the first customers help define what comes next.
Coming soon
- Mobile app
- Reports and exports
- Monitoring with alerts
Frequently asked questions
What you need to know before you start.
What is early access?
It is the phase in which we release Lions VoIP to the first customers, with close support from the Lions team. Those who join now get direct help during setup and help define how the product evolves.
Do I need to install any software?
Not to answer calls. The Webphone works in the browser, inside the panel. A mobile app is under development.
Can I use my current phone number?
Lions VoIP connects to carriers and telephony providers. Tell our team your case and we will find the best way to connect your number to the system.
How much does it cost?
Prices depend on your scenario, such as the number of extensions and the features you need. Talk to our team to get a proposal.
What about the security of my data?
Each company accesses only its own data, with permission profiles and an action log. See the details in the Privacy Policy.
Who provides support?
The Lions technical team, on 0800 322 3758, on WhatsApp or by email at suporte@lionsse.com.br.
Already a customer
Access your panel.
Sign in to Lions VoIP with the user registered by your company.
